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Sun Life Indonesia in the news:

Kaiser Simanungkalit

VP Branding, Communications & CX
Sun Life Indonesia

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Established since 1995

Head office location

Menara Sun Life
Jl. Dr. Ide Anak Agung Gde Agung Blok 6.3
Kawasan Mega Kuningan

Number of employees

More than 500 employees and more than 10,000 advisors (as of September 2017)

Indonesian leaders

Board of Directors

Elin Waty
President Director Sun, Life Financial Indonesia

Elin is responsible for managing the growth and profitability of Sun Life Financial Indonesia and developing the overall strategy for the business.

Elin has more than two decades of experience not only in the insurance industry, but also the Indonesian market. Previously, she was the Chief Distribution Officer where she was instrumental to Sun Life’s success in developing its agency force and enhancing its brand. She also oversaw the establishment of Sun Life and Indonesia’s first dedicated shariah agency, acting as the key driver behind its rapid growth and subsequent recognition as a market leader in shariah.

Before joining Sun Life, Elin held senior roles across agency, marketing and operations at several of Indonesia’s top insurers. This experience has enabled Elin to become an expert in business development, sales management, training and customer service.

Elin graduated from the Faculty of Economics at Atmajaya University.

Elly Susanti
Director, Sun Life Financial Indonesia

Elly has over 13 years experience in the finance and insurance industry, and was appointed to the position of Head of Operations PT Sun Life Financial Indonesia in 2015.

Elly studied Economics and Accounting at Trisakti University, progressing after graduating to a senior position in a multinational company in 1995. She joined Sun Life Financial Indonesia in 2009 as Director of Operations.

Elly has be recognized for her contribution to the industry during her career, most recently being awarded the ‘Excellent Service Performance for Contact Center’ and ‘Excellent Service Performance for Customer Service Email’ awards held by CARRE Center for Customer Satisfaction & Loyalty Company.

Lok Hoe San
Director, Sun Life Financial Indonesia

Lok Hoe San graduated from Waterloo University, Ontario, Canada with a major in actuarial science and statistics. After graduating, he embarked on a career in the insurance industry and has amassed over two decades worth of experience.

Lok Hoe San has worked in several countries in the Asia Pacific region, including Singapore, Thailand, and Hong Kong. He joined Sun Life Financial Indonesia as Director in 2016 and is as a member of board of directors.

Jonni Setiadi
Director Sun Life Financial Indonesia

Jonni Setiadi began his career in the financial industry as an auditor supervisor after graduating from Bandung School of Economy. In 2007, Jonni completed a master degree in accountancy and banking & finance from the Nanyang Technological University in Singapore.

With a strong academic knowledge of economic, banking, and accountancy, Jonni joined Sun Life Financial Indonesia in 2014 as President Director of PT Sun Life Indonesia Services, and is a member of the board of directors.

His knowledge and experience in the finance and insurance industry spans policy development, tax management, and human resources development.

Mahlani Chandra
Director Sun Life Financial Indonesia

Mahlani started her career with one of the biggest multinational advertising agency, after graduating with a degree in mathematics from the Bandung Institute of Technology.

In 1998, she embarked on her career in the insurance industry starting as a senior manager, and progressed amassed a wealth of experience within the actuarial and risk management field over the past twenty years.

Mahlani continues to pursue opportunities for development, recently completing The Risk Management Insurance Company Grade 5 conducted by the Association of Indonesia Insurance Management Expert.

Board of Commissioners

Vivien Kusumowardhani
President Commissioner, Sun Life Financial Indonesia

Vivien Kusumowardhani is a life insurance expert with over twenty years’ experience in the field. Vivien started her career working in the consumer goods sector, before switching to the life insurance industry.

Vivien’s vast experiences in the life insurance field encompasses marketing and communication, alternative distribution channels, product development, employee benefits, merger & acquisition, strategic planning and business development.

Before serving as President Director of PT CIMB Sun Life, a joint venture life insurance company between PT Bank CIMB Niaga Tbk and PT Sun Life Financial Indonesia, Vivien was Vice President for Marketing & Business Development in PT Sun Life Financial Indonesia. After the integration of PT CIMB Sun Life to PT Sun Life Financial Indonesia in 2016, Vivien is now part of PT Sun Life Financial Indonesia Board of Commissioners as President Commissioner.

In 2012, Vivien was awarded ‘The Best Motivating CEO” from Indonesia Insurance Awards’ held by Business Review magazine, a nation-wide business magazine in Indonesia.

Choky Leonard Tobing
Independent Commissioner, Sun Life Financial Indonesia

Choky Leonard Tobing has over thirty years experience in life insurance field and holds the role of Independent Commissioner for Sun Life Financial Indonesia. Before being pointed to his current position, he served as CEO, President Director and President of Commissioners for a number of global insurance companies.

Choky attended the Wichita State University, Kansas, USA where he studied business administration.

He started his career in the insurance industry as an underwriting trainee, expanding his experience over the years to include underwriting, service development, marketing and business development.

During the course of his career, Choky has received numerous awards for his work, including the Marketing Strategy – Cigna Worldwide Leadership Award.

Ricardo Simanjuntak
Independent Commissioner, Sun Life Financial Indonesia

Ricardo is part of our board of commissioners, acting as a legal expert for Sun Life Financial Indonesia. He studied law at the North Sumatera University in Medan, then a master and doctoral degree from Nottingham University, England and Padjadjaran University, Bandung.

Ricardo has a proven track record in the legal field, having served as Chairman of the ASEAN Competition Institute Indonesia; he is also a member of the board of judges of Asian Law Business in 2015, and is the assigned as Team Expert of the Ministry of Law and Human Rights in ASLOM in 2015.

Ricardo founded the Law Firm Ricardo Simanjuntak & Partners and is a part time lecturer at post graduate program in several universities in Indonesia. Between his legal practice and role as a member of Board of Commissioners PT Sun Life Financial Indonesia, he enjoys writing article on law for journals and national newspaper/magazines.

During his career, Ricardo has published two books and hundreds of articles. He is listed in the Asialaw Leading Lawyer as specialist in insurance, reinsurance, and banking.