ANNOUNCEMENT ON THE TRANSFER OF PARTICIPATION PORTFOLIO OF PT SUN LIFE FINANCIAL INDONESIA

PT Sun Life Financial Indonesia (“Sun Life Indonesia”) announces that the planned transfer of the participation portfolio of its Sharia Business Unit (“UUS”), including the transfer of related client personal data from Sun Life Indonesia’s UUS to PT Sun Life Financial Syariah Indonesia (“Sun Life Syariah”), has obtained approval from the Financial Services Authority (“OJK”) on 3 September 2026. 

The Transfer of Participation Portfolio will be carried out on 1 October 2026 (“Effective Date”). This process is carried out as part of Sun Life Indonesia’s compliance with the regulatory requirements for the separation of Sharia Business Units under the applicable laws and regulations, while continuing to observe client personal data protection requirements. Sun Life Indonesia and Sun Life Syariah will ensure that the transfer process is carried out smoothly, orderly, and transparently. 

As of the Effective Date, Sun Life Syariah will become the Sharia insurance company responsible for claim payments, insurance benefits, and other obligations as set out in the applicable policies. 

This participation portfolio transfer will not reduce, change, or affect policy benefits, rights, obligations, services, or the claims process. If Sun Life Indonesia does not receive any objection from clients by the Effective Date, clients will be deemed to have agreed to the Transfer of Participation Portfolio. Information on how to submit an objection and the policy termination mechanism may be obtained through the Sun Life Customer Service Center. 

Should you require further information, please contact: 

PT SUN LIFE FINANCIAL INDONESIA

Menara Sun Life, 12th Floor

Jl. Dr. Ide Anak Agung Gde Agung Blok 6.3

Kawasan Mega Kuningan, South Jakarta 12950 

Customer Service Center: 1500786 or click the following link: slfi.co/sun/PusatLayanan