Sun Life Financial Indonesia

Since 1995, PT Sun Life Financial Indonesia (Sun Life) has provided the country with a comprehensive range of protection and wealth management products, including life insurance, education insurance, health insurance, and retirement plans.

Every year, we have experienced significant growth in the markets we operate in. It is our constant endeavour to enhance our products and services on an ongoing basis in order to meet the needs of our customers.

As of September 30, 2016, Sun Life Financial Indonesia’s Risk Based Capital (RBC) is 770% (conventional) - far above the minimum regulatory rate of 120%, and 164% (syariah) - far above the minimum regulatory rate of 30%, with IDR 9.88 trillion in assets. Our agents and employees have worked tirelessly to gain the trust of our customers, and we continue to expand our agency and non agency distribution business through partnership distribution. Today we provide innovative products to our customers through a network of 106 conventional and 55 syariah marketing offices in 69 cities in Indonesia.

Sun Life is part of Sun Life Financial, one of the world’s leading financial services organizations. Chartered in 1865 and headquartered in Toronto, Canada, Sun Life Financial has operations in several key markets around the world.

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Customer Service Center
1 500786 (1 500SUN)
Fax (021)  2966 9806

Operating hours
Call Center: 07.30 - 18.30 WIB, Monday - Friday
Customer Service Center: 08.30 - 16.30 WIB/WITA

Customer Service Center Jakarta
Menara Sun Life Lantai Dasar
Jl Dr Ide Anak Agung Gde Agung Blok 6.3
Kawasan Mega Kuningan - Jakarta Selatan 12950

Customer Service Center Surabaya
Jl. Diponegoro No.5
Surabaya 60241

Customer Service Center Medan
Jl. Jend. Sudirman No. 12
Madras Hulu, Medan Polonia
Medan 20152

Customer Service Center Denpasar, Bali
Jl Raya Puputan No.46
Renon, Denpasar

Customer Service Center Yogyakarta
Jl. Ring Road Utara Pugeran No. 9
Yogyakarta 55282