Sun Life Financial Indonesia

Since 1995, PT Sun Life Financial Indonesia (Sun Life) has provided the country with a comprehensive range of protection and wealth management products, including life insurance, education insurance, health insurance, and retirement plans.

Every year, we have experienced significant growth in the markets we operate in. It is our constant endeavour to enhance our products and services on an ongoing basis in order to meet the needs of our customers.

As of June 30, 2013, Sun Life Financial Indonesia’s Risk Based Capital (RBC) is 379 percent (conventional and shariah), far above the minimum regulatory rate of 120% with IDR 5.31 trillion in assets. Our agents and employees have worked tirelessly to gain the trust of our customers, and we continue to expand our agency and non agency distribution business through products like bancassurance and through direct marketing and telemarketing. Today we provide innovative products to our customers through more than 61 marketing offices in 32 cities in Indonesia.

Sun Life is part of Sun Life Financial, one of the world’s leading financial services organizations. Chartered in 1865 and headquartered in Toronto, Canada, Sun Life Financial has operations in several key markets around the world.

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Customer Service Center (021) 500SUN (786).
Fax (021) 5289 0099

Email: sli_care@sunlife.com

Customer Service Center Jakarta
World Trade Center 1  9th Floor 
Jl. Jenderal Sudirman Kav. 29-31
Jakarta 12920

Customer Service Center Surabaya
Graha Pacific 10th floor
Room 1002
Jl. Basuki Rahmat No.87-91
Surabaya 60271


Customer Service Center Medan
Uniland Building, 2nd Floor Room S2-06
Jl. Let. Jend. M.T Haryono A1
Medan, 20231


Customer Service Center Denpasar, Bali
Aston Denpasar Hotel & Convention Center
Jl. Gatot Subroto Barat No.283
Denpasar 80231